Contact Center

The smart solution for modern contact centers

Call Center

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Business Intelligence

Create custom-made performance metrics

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D10Labs is a German AI specialist delivering the full power of natural language processing (NLP), data and processing mining, as well as robotic process automation technology to call centers.

Our technology streamlines repetitive tasks and thus frees up agents’ time for higher value-added tasks by accurately extracting relevant information from customer calls and making it available for further use

Contact Center

D10Labs automatically analyzes inbound tickets, extracts relevant information and suggests next steps to your agent for solving the tickets’ agenda. Afterwards a full documentation and report is compiled automatically.

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Call Center

Reduce your agents’ tasks while increasing the quality to exceed your KPIs. The smart solution for quality and efficiency through supporting your agents.

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Business Intelligence

Create your own business intelligence with AI-powered analysis: From low-level, time-consuming tasks to sophisticated cross-channel analysis.

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Bring your processes to the next level.