Transform your data to accelerate your business, build a custom-made Quality Assurance system and automate the data gathering Intelligence
Data Processing
Compare performances in a custom-made system, tailored to your needs
Quality Assurance
Evaluate your agents to your own standards and KPIs, so that each agent is your brand advocate
Automatic call evaluation
Automate the call evaluation to take your QA system to the next level
Meet SIA
SIA enables you to make educated decisions
She processes the data to accelerate your business
Gather, group and analyze data
Compare performances in a custom-made system, tailored to your needs
No software developer or data analyst needed, SIA supports you
Highest quality standards through a self-improving system
SIA: Scalable – Innovative – Adaptable
Quality Assurance System
Quality
We create and integrate the system to your needs, for highest quality standards
Monitoring
Evaluate your agents to your own standards and KPIs, so that each agent is your brand advocate
Integrations
Integrate your QA system to the CRM seamlessly
Authorization
Enjoy different levels of authorization: For more transparency and teamwork