Business Intelligence

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Transform your data to accelerate your business, build a custom-made Quality Assurance system and automate the data gathering Intelligence

Data Processing

Compare performances in a custom-made system, tailored to your needs

Quality Assurance

Evaluate your agents to your own standards and KPIs, so that each agent is your brand advocate

Automatic call evaluation

Automate the call evaluation to take your QA system to the next level

Meet SIA

SIA enables you to make educated decisions

She processes the data to accelerate your business

Gather, group and analyze data

Compare performances in a custom-made system, tailored to your needs

No software developer or data analyst needed, SIA supports you

Highest quality standards through a self-improving system

SIA: Scalable – Innovative – Adaptable

Quality Assurance System

Quality

We create and integrate the system to your needs, for highest quality standards

Monitoring

Evaluate your agents to your own standards and KPIs, so that each agent is your brand advocate

Integrations

Integrate your QA system to the CRM seamlessly

Authorization

Enjoy different levels of authorization: For more transparency and teamwork

SIA is your AI power-house, running in the background, to assure quality and efficiency where it matters