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For AI-powered lean processes with the highest quality standards – SIA

SIA is your multi-channel solution for extracting relevant information and documentation to free up your employees for efficient high quality customer interactions.

E-Mails, Social Media and even Calls, SIA understands your customers’ needs and supports your employees for improving your KPIs, while eliminating repetitive tasks.

Calls
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Business Intelligence
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E-Mails and other written documents:

Using the latest methods, SIA understands the document type, sends the document to the responsible position, extracts the relevant information and fills out your documentation.

Essentially, SIA is working in the background as powerhouse for repetitive tasks, that your employees are free to advance your business with their creativity and innovation. Additionally, specific data like credit card and IBAN numbers can be concealed.

We assist your agents in front- and back office